Privacy Policy
Your privacy matters to us. This policy explains how UX Atelier collects, uses, and protects your personal information when you visit our website or use our design services. We're committed to transparency and protecting your data rights.
Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access.
Transparency
We clearly explain what data we collect and how we use it to provide you with the best UX design services.
Your Rights
You have full control over your personal data, including access, correction, and deletion rights.
Information We Collect
Personal Information
When you engage with our design services, we collect information such as your name, email address, phone number, company details, and project requirements. This information is essential for providing personalized UX/UI design solutions.
- Contact information for project consultations
- Project details and design requirements
- Website analytics and user behavior data
- Communication preferences and consent records
Technical Information
Our website automatically collects certain technical information to ensure optimal performance and security. This includes cookies, session data, and server logs that help us maintain a smooth user experience.
- Browser and device specifications
- IP address and geolocation data
- Website usage patterns and navigation paths
- Loading times and performance metrics
How We Use Your Information
Service Delivery
Your information enables us to provide customized UX/UI design services tailored to your specific project needs and business objectives.
- • Design project planning and execution
- • Client communication and updates
- • Design file delivery and storage
Communication
- • Project status updates
- • Design review requests
- • Service announcements
Website Improvement
Analytics data helps us enhance our website design, improve user experience, and optimize our portfolio presentation.
- • User experience optimization
- • Content performance analysis
- • Portfolio showcase improvements
Data Security & Storage
Security Measures
- • SSL encryption for all data transmission
- • Secure cloud storage with regular backups
- • Access controls and authentication protocols
- • Regular security audits and updates
Data Retention
- • Project files retained for 2 years
- • Client communication logs kept for reference
- • Website analytics data anonymized after 13 months
- • Secure deletion upon request or after retention period
Storage Location
Our design files and project data are primarily stored on secure cloud servers located in the Philippines and Singapore. We use reputable cloud service providers that maintain high security standards and compliance with international data protection regulations.
All client projects are backed up regularly and stored with redundancy to ensure data availability. We maintain strict access controls, with only authorized team members able to access client project files and personal information.
Your Privacy Rights
As a valued client of UX Atelier, you have comprehensive rights over your personal information. We respect your privacy and provide you with full control over how your data is collected, used, and stored.
Right to Access
Request a copy of all personal information we hold about you, including project files, communication records, and usage data.
Response time: Within 30 days
Right to Correction
Update or correct any inaccurate or incomplete personal information, including project details and contact preferences.
Processing time: Within 7 days
Right to Deletion
Request permanent deletion of your personal data, subject to legal and contractual obligations for ongoing projects.
Processing time: Within 30 days
Right to Portability
Export your data in a structured, machine-readable format, including design files and project documentation.
Response time: Within 30 days
How to Exercise Your Rights
To exercise any of these privacy rights, please contact our data protection team using the information provided below. We will respond to your request within the specified timeframe and guide you through the verification process.
Contact Information
Email: [email protected]
Phone: +63 82 322 0000
Address: J.P. Laurel Avenue, Bajada, Davao City 8000, Philippines
Hours: Mon-Fri: 9:00-18:00
Request Process
1. Submit your request via email or phone
2. Provide verification of identity
3. We process your request and provide updates
4. Receive confirmation upon completion
Cookies & Tracking Technologies
Essential Cookies
Required for basic website functionality, including navigation, form submission, and security features.
Opt-out: Not available (necessary)
Performance Cookies
Help us understand how visitors interact with our website by collecting anonymous usage statistics.
Opt-out: Available in settings
Functional Cookies
Opt-out: Available in settings
Managing Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality. For detailed cookie management, please refer to our Cookie Policy or adjust your browser settings.
Browser Controls
- • Block all cookies
- • Delete existing cookies
- • Set cookie notifications
- • Manage per-site preferences
Industry Standards
- • GDPR compliant cookie practices
- • Clear consent mechanisms
- • Transparent data collection
- • Regular policy updates
Policy Updates & Third-Party Services
Policy Updates
Review Cycle: Quarterly or as needed
Third-Party Services
- • Cloud Storage: Secure project file storage and backup
- • Design Tools: Collaborative design platforms
- • Analytics: Website performance monitoring
- • Communication: Project management systems
Data Protection Compliance
Legal Compliance
Full compliance with Philippine Data Privacy Act and international data protection standards.
Continuous Improvement
Regular audits and updates to maintain highest data protection standards and user privacy.
Open Communication
Transparent communication about data practices and responsive to user privacy concerns.
Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your personal data, please don't hesitate to contact us. We're here to help and ensure your privacy is protected.